The Effects of Supplier Delivery Reliability on Company Delivery Assurance

The author investigate the effect which the delivery performance of a company's suppliers have upon the company's own delivery assurance and reputation. Alternative methods of evaluating supplier delivery performance are studied. An analysis is made of the extent to which the suppliers' poor delivery performance was adversely affected by factors under the control of the company's own sales, design, production and purchasing departments in requesting unrealistic dates from suppliers.