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Volume 21, Issue 5-6
1 May 2001
International Journal of Operations & Production Management Cover Image for Volume 21, Issue 5-6
Literature Review| May 01 2001

TQM as a management strategy for the next millennia Available to Purchase

Satish Mehra;
Satish Mehra
University of Memphis, Memphis, Tennessee, USA
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Joyce M. Hoffman;
Joyce M. Hoffman
Stephen F. Austin State University, Nacogdoches, Texas, USA
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Danilo Sirias
Danilo Sirias
Christopher Newport University, Newport News, Virginia, USA
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-6593
Print ISSN: 0144-3577
© MCB UP Limited
2001
International Journal of Operations & Production Management (2001) 21 (5-6): 855–876.
https://doi.org/10.1108/01443570110390534

Total quality management (TQM) has been acclaimed as an organizational philosophy to enhance global competitiveness. Will TQM continue to be a management philosophy of the future in same shape, size, and design? This paper, through literature search and using field experts, identifies the future role of TQM in businesses facing global markets.

Keywords:
Quality, TQM, Implementation, Strategy, Globalization
© MCB UP Limited
2001
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Suggested Reading

Implementing TQM in Higher Education
International Journal of Educational Management (April,1992)
The strategic impact and implementation of TQM
The TQM Magazine (February,2002)
Customer‐driven Strategies:: Moving from Talk to Action
Managing Service Quality: An International Journal (April,1994)
Fitness for Use? Barriers to Full TQM in the UK
Management Decision (August,1991)
Perspectives on the American quality movement
Business Process Management Journal (May,2002)

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