Computerised Work Scheduling in a Not‐for‐Profit Service Organisation: A Hospital Case Study Available to Purchase

ntroducing computerised working scheduling systems into a “not‐for‐ation, addressed by means of a case study based in a high security mental rise to four recommendations: that line authority is required; an “agent needed to push through the momentum of change; collaboration has ed; and because of inertia within the system, change is best implemented ground of crisis or turbulent conditions.