Issues

An initial assessment of the influence of IT on TQM: a multiple case study

Frank W. Dewhurst; Angel Rafael Martínez‐Lorente; Cristóbal Sánchez‐Rodríguez
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An empirical study of POM teaching in Spanish universities (II): Faculty profile, teaching and assessment methods

Rafaela Alfalla Luque; José A.D. Machuca
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New service design in the NHS: an evaluation of the strategic alignment of NHS Direct

Rhian Silvestro; Claudio Silvestro
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Implementing enterprise resource planning systems with total quality control and business process reengineering: Survey results

Marc J. Schniederjans; Gyu C. Kim
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Function approximation of total system cost for a continuous manufacturing system: A case study

P. Nagaraj; V. Selladurai
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