Issues

Special Issue: Papers from EurOMA 2009. Guest Editors: Patrik Jonsson, Mats Johansson

Coordination of physicians' operational activities: a contingency perspective

Manda Broekhuis; Dirk Pieter van Donk
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The impact of country culture on the adoption of new forms of work organization

Raffaella Cagliano; Federico Caniato; Ruggero Golini; Annachiara Longoni; Evelyn Micelotta
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The impact of user‐perceived e‐procurement quality on system and contract compliance

Alistair Brandon‐Jones; Sinéad Carey
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Service delivery system design: characteristics and contingencies

F. Ponsignon; P.A. Smart; R.S. Maull
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Patient satisfaction, managers' climate orientation and organizational climate

Alessandro Ancarani; Carmela Di Mauro; Maria D. Giammanco
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Theoretical versus actual product variety: how much customisation do customers really demand?

Thomas Stäblein; Matthias Holweg; Joe Miemczyk
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Guest editorial

Guest editorial

Patrik Jonsson; Mats Johansson
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