Issues

Special Issue: The use of social media in operations and supply chain management. Guest Editors: Edwin Cheng, Hugo K.S. Lam, Andrew C. Lyons, Andy C.L. Yeung

Guest editorial

Edwin Cheng; Hugo K.S. Lam; Andrew C. Lyons; Andy C.L. Yeung
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Guest editorial

The impact of social media signals on supplier selection: insights from two experiments

Aneesh Banerjee; Jörg M. Ries; Caroline Wiertz
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for The impact of social media signals on supplier selection: insights from two experiments

The influence of team social media usage on individual knowledge sharing and job performance from a cross-level perspective

Xiling Cui; Baofeng Huo; Yang Lei; Qiang Zhou
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for The influence of team social media usage on individual knowledge sharing and job performance from a cross-level perspective

Social media–based customer service and firm reputation

Yujuan Guo; Di Fan; Xiao Zhang
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Social media–based customer service and firm reputation

The dark side of social media connectivity: Influence on turnover intentions of supply chain professionals

Guiyao Tang; Shuang Ren; Doren Chadee; Shuo Yuan
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for The dark side of social media connectivity<span class="subtitle-colon">: </span><span class="subtitle">Influence on turnover intentions of supply chain professionals</span>

The role of social media in managing supplier attractiveness: An investigation of business-to-business markets

Zsófia Tóth; Martin Liu; Jun Luo; Christos Braziotis
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for The role of social media in managing supplier attractiveness<span class="subtitle-colon">: </span><span class="subtitle">An investigation of business-to-business markets</span>

Unpacking the impact of social media analytics on customer satisfaction: do external stakeholder characteristics matter?

Yichuan Wang; Minhao Zhang; Ying Kei Tse; Hing Kai Chan
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Unpacking the impact of social media analytics on customer satisfaction: do external stakeholder characteristics matter?

Leveraging social media in new product development: organisational learning processes, mechanisms and evidence from China

Yuanzhu Zhan; Kim Hua Tan; Leanne Chung; Lujie Chen; Xinjie Xing
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Leveraging social media in new product development: organisational learning processes, mechanisms and evidence from China