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David Gallear
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Journal Articles
Is lean service promising? A socio-technical perspective
Available to Purchase
International Journal of Operations & Production Management (2016) 36 (6): 618–642.
Published: 06 June 2016
Journal Articles
TQM and organization size
Available to Purchase
International Journal of Operations & Production Management (1997) 17 (2): 121–163.
Published: 01 February 1997
