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Keywords: Balanced scorecard
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Journal Articles
Association between performance measurement systems and organisational effectiveness
Available to Purchase
International Journal of Operations & Production Management (2014) 34 (7): 853–875.
Published: 01 July 2014
.... The findings also reveal that strategy-related feedback is considered more critical by management, as opposed to performance and staff. The study also provides evidence that 40.58 per cent of the financial institutions in Nepal had implemented the Balanced Scorecard, which is considered to be high when...
Journal Articles
The impact of balanced scorecards in a public sector environment: Empirical evidence from Dunedin City Council, New Zealand
Available to Purchase
International Journal of Operations & Production Management (2007) 27 (8): 846–873.
Published: 24 July 2007
...Richard Greatbanks; David Tapp Purpose Many papers discuss the use of the balanced scorecard yet few provide empirical evidence within a longitudinal context. Still fewer studies present balanced scorecard evidence from within public services. This study seeks to consider the impact...
Journal Articles
Strategic alignment and middle‐level managers' motivation in a balanced scorecard setting
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International Journal of Operations & Production Management (2006) 26 (4): 429–448.
Published: 01 April 2006
...Valerie Decoene; Werner Bruggeman Purpose This paper sets out to develop and illustrate a model of the relationship between strategic alignment, motivation and organizational performance in a balanced scorecard (BSC) context – a comprehensive system of strategically aligned performance measures...
Journal Articles
The evolution of performance measurement research: Developments in the last decade and a research agenda for the next
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International Journal of Operations & Production Management (2005) 25 (12): 1264–1277.
Published: 01 December 2005
... Performance measurement (quality) Performance management Balanced scorecard Accounting Operations management In 1992, the Institute for Manufacturing at Cambridge University was awarded a substantial grant by the UK's Engineering and Physical Sciences Research Council to explore manufacturing...
Journal Articles
Measures vs actions: the balanced scorecard in Swedish Law Enforcement
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International Journal of Operations & Production Management (2003) 23 (12): 1475–1496.
Published: 01 December 2003
... work. Our investigation drew upon the deployment of the balanced scorecard in Swedish Law Enforcement, an organization that long ago implemented the new paradigm of policing, which consisted of enhancing the quality of urban life on the mere making of arrests. Results from this investigation concur...
