Andy Neely
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Journal Articles

Digital transforming capability and performance: a microfoundational perspective

Thayla Tavares Sousa-Zomer, Andy Neely, Veronica Martinez
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2020) 40 (7-8): 1095–1128.
https://doi.org/10.1108/IJOPM-06-2019-0444
Published: 29 May 2020
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Journal Articles

Blockchain-driven customer order management

Veronica Martinez, Michael Zhao, Ciprian Blujdea, Xia Han, Andy Neely, Pavel Albores
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2019) 39 (6-7-8): 993–1022.
https://doi.org/10.1108/IJOPM-01-2019-0100
Published: 09 October 2019
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Journal Articles

The relationship regulator: a buyer-supplier collaborative performance measurement system

Vieri Maestrini, Veronica Martinez, Andy Neely, Davide Luzzini, Federico Caniato, Paolo Maccarrone
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2018) 38 (11): 2022–2039.
https://doi.org/10.1108/IJOPM-10-2016-0595
Published: 26 January 2018
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Journal Articles

Capturing value from big data – a taxonomy of data-driven business models used by start-up firms

Philipp Max Hartmann, Mohamed Zaki, Niels Feldmann, Andy Neely
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2016) 36 (10): 1382–1406.
https://doi.org/10.1108/IJOPM-02-2014-0098
Published: 03 October 2016
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Journal Articles

Why do servitized firms fail? A risk-based explanation

Ornella Benedettini, Andy Neely, Morgan Swink
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2015) 35 (6): 946–979.
https://doi.org/10.1108/IJOPM-02-2014-0052
Published: 01 June 2015
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Journal Articles

Towards an operations strategy for product‐centric servitization

Tim Baines, Howard Lightfoot, Joe Peppard, Mark Johnson, Ashutosh Tiwari, Essam Shehab, Morgan Swink
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2009) 29 (5): 494–519.
https://doi.org/10.1108/01443570910953603
Published: 24 April 2009
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Journal Articles

Service, services and products: rethinking operations strategy

Martin Spring, Luis Araujo
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2009) 29 (5): 444–467.
https://doi.org/10.1108/01443570910953586
Published: 24 April 2009
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Journal Articles

Manufacturing, service, and their integration: some history and theory

Roger W. Schmenner
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2009) 29 (5): 431–443.
https://doi.org/10.1108/01443570910953577
Published: 24 April 2009
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Journal Articles

Developing integrated solution offerings for remote diagnostics: A comparative case study of two manufacturers

Saara A. Brax, Katrin Jonsson
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2009) 29 (5): 539–560.
https://doi.org/10.1108/01443570910953621
Published: 24 April 2009
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Journal Articles

The PSO triangle: designing product, service and organisation to create value

Kulwant S. Pawar, Ahmad Beltagui, Johann C.K.H. Riedel
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2009) 29 (5): 468–493.
https://doi.org/10.1108/01443570910953595
Published: 24 April 2009
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Journal Articles

Integrating products and services through life: an aerospace experience

Stewart Johnstone, Andrew Dainty, Adrian Wilkinson
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2009) 29 (5): 520–538.
https://doi.org/10.1108/01443570910953612
Published: 24 April 2009
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Journal Articles

Changing times and changing timescales: the servitization of manufacturing

Adrian Wilkinson, Andy Dainty, Andy Neely
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2009) 29 (5)
https://doi.org/10.1108/ijopm.2009.02429eaa.001
Published: 24 April 2009
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Journal Articles

The evolution of performance measurement research: Developments in the last decade and a research agenda for the next

Andy Neely
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2005) 25 (12): 1264–1277.
https://doi.org/10.1108/01443570510633648
Published: 01 December 2005
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Journal Articles

Measuring performance in a changing business environment

Mike Kennerley, Andy Neely
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2003) 23 (2): 213–229.
https://doi.org/10.1108/01443570310458465
Published: 01 February 2003
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Journal Articles

Some moderating effects on the service quality‐customer retention link

Chatura Ranaweera, Andy Neely
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2003) 23 (2): 230–248.
https://doi.org/10.1108/01443570310458474
Published: 01 February 2003
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Journal Articles

A framework of the factors affecting the evolution of performance measurement systems

Mike Kennerley, Andy Neely
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2002) 22 (11): 1222–1245.
https://doi.org/10.1108/01443570210450293
Published: 01 November 2002
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Journal Articles

The success and failure of performance measurement initiatives: Perceptions of participating managers

Mike Bourne, Andy Neely, Ken Platts, John Mills
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2002) 22 (11): 1288–1310.
https://doi.org/10.1108/01443570210450329
Published: 01 November 2002
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Journal Articles

Performance measurement system design: developing and testing a process‐based approach

Andy Neely, John Mills, Ken Platts, Huw Richards, Mike Gregory, Mike Bourne, Mike Kennerley
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2000) 20 (10): 1119–1145.
https://doi.org/10.1108/01443570010343708
Published: 01 October 2000
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Journal Articles

Designing, implementing and updating performance measurement systems

Mike Bourne, John Mills, Mark Wilcox, Andy Neely, Ken Platts
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (2000) 20 (7): 754–771.
https://doi.org/10.1108/01443570010330739
Published: 01 July 2000
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Journal Articles

The performance measurement revolution: why now and what next?

Andy Neely
Journal: International Journal of Operations & Production Management
International Journal of Operations & Production Management (1999) 19 (2): 205–228.
https://doi.org/10.1108/01443579910247437
Published: 01 February 1999
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