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Stuck in the middle with you: The effects of incongruency of senior and middle managers' orientations on TQM programmes

International Journal of Operations & Production Management (2010) 30 (4): 365–397.

https://doi.org/10.1108/01443571011029976

Published: 23 March 2010

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Journal Articles

Towards an operations strategy for product‐centric servitization

Tim Baines, Howard Lightfoot, Joe Peppard, Mark Johnson, Ashutosh Tiwari, Essam Shehab, Morgan Swink

International Journal of Operations & Production Management (2009) 29 (5): 494–519.

https://doi.org/10.1108/01443570910953603

Published: 24 April 2009

View article titled, Towards an operations strategy for product‐centric servitization

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Journal Articles

Service, services and products: rethinking operations strategy

Martin Spring, Luis Araujo

International Journal of Operations & Production Management (2009) 29 (5): 444–467.

https://doi.org/10.1108/01443570910953586

Published: 24 April 2009

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Journal Articles

Manufacturing, service, and their integration: some history and theory

Roger W. Schmenner

International Journal of Operations & Production Management (2009) 29 (5): 431–443.

https://doi.org/10.1108/01443570910953577

Published: 24 April 2009

View article titled, Manufacturing, service, and their integration: some history and theory

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Journal Articles

Integrating products and services through life: an aerospace experience

Stewart Johnstone, Andrew Dainty, Adrian Wilkinson

International Journal of Operations & Production Management (2009) 29 (5): 520–538.

https://doi.org/10.1108/01443570910953612

Published: 24 April 2009

View article titled, Integrating products and services through life: an aerospace experience

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Journal Articles

Changing times and changing timescales: the servitization of manufacturing

Adrian Wilkinson, Andy Dainty, Andy Neely

International Journal of Operations & Production Management (2009) 29 (5)

https://doi.org/10.1108/ijopm.2009.02429eaa.001

Published: 24 April 2009

View article titled, Changing times and changing timescales: the servitization of manufacturing

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Journal Articles

Developing integrated solution offerings for remote diagnostics: A comparative case study of two manufacturers

Saara A. Brax, Katrin Jonsson

International Journal of Operations & Production Management (2009) 29 (5): 539–560.

https://doi.org/10.1108/01443570910953621

Published: 24 April 2009

View article titled, Developing integrated solution offerings for remote diagnostics: A comparative case study of two manufacturers

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Journal Articles

The PSO triangle: designing product, service and organisation to create value

Kulwant S. Pawar, Ahmad Beltagui, Johann C.K.H. Riedel

International Journal of Operations & Production Management (2009) 29 (5): 468–493.

https://doi.org/10.1108/01443570910953595

Published: 24 April 2009

View article titled, The PSO triangle: designing product, service and organisation to create value

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Journal Articles

The sustainability debate

Adrian Wilkinson, Malcolm Hill, Paul Gollan

International Journal of Operations & Production Management (2001) 21 (12): 1492–1502.

https://doi.org/10.1108/01443570110410865

Published: 01 December 2001

View article titled, The sustainability debate

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Journal Articles

Control: a contested concept in TQM research

Graham Godfrey, Barrie Dale, Mick Marchington, Adrian Wilkinson

International Journal of Operations & Production Management (1997) 17 (6): 558–573.

https://doi.org/10.1108/01443579710167258

Published: 01 June 1997

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Stuck in the middle with you: The effects of incongruency of senior and middle managers' orientations on TQM programmes

Towards an operations strategy for product‐centric servitization

Service, services and products: rethinking operations strategy

Manufacturing, service, and their integration: some history and theory

Integrating products and services through life: an aerospace experience

Changing times and changing timescales: the servitization of manufacturing

Developing integrated solution offerings for remote diagnostics: A comparative case study of two manufacturers

The PSO triangle: designing product, service and organisation to create value

The sustainability debate

Control: a contested concept in TQM research

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