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Keywords: Bullwhip effects
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Journal Articles
International Journal of Operations & Production Management (2013) 33 (6): 765–788.
Published: 17 May 2013
...Henk Akkermans; Chris Voss Purpose The purpose of this paper is to explore whether and how the bullwhip effect, as found in product supply chains, might also manifest itself in services, as well as what policies can be successful for mitigating it. Design/methodology/approach A combination...
