... notion and to empirically analyze longitudinal associations of DMPs with patient experience metrics. The findings inform researchers and administrators, addressing ongoing contemporary discussions surrounding organizational diversity management. DMP empirical findings help to build realistic...

... its supply base to be resilient to supply uncertainties and disruptions. An empirical assessment of supplier response diversity is demonstrated, and the following research question posed: Is response diversity of suppliers positively associated with supply chain resilience, more positively than mere...

... re-use rights only Service Outsourcing Alignment Empirical Contracts Business relationships The successful outsourcing of business services requires effective governance of the customer-service provider (SP) relationship (Poppo and Zenger, 2002 ; Wacker et al., 2016). One...

...Jury Gualandris; Hervé Legenvre; Matteo Kalchschmidt Purpose The purpose of this paper is to introduce and define the concept of purchasing ambidexterity in terms of two dimensions: balance dimension and combined dimension. The study proceeds to empirically examine the multiple performance effects...

...Hanna Bahemia; Brian Squire; Paul Cousins Brian Squire can be contacted at: b.c.squire@bath.ac.uk The authors use a structured survey instrument producing an empirical analysis of 205 NPD projects in the manufacturing sector in the UK. The authors use an ordinary least squares regression...

... can leverage in developing more effective cross-functional work settings. This study differentiates itself from extant literature on information sharing by focusing on cross-functional (vs intra-functional) and voluntary (vs routine) information exchange. Empirical Operational performance...

... tactics to operational performance, was empirically tested. Findings This research shows that operational integration is indispensable to capture the benefits of information exchange. In addition, it points out that the impact of the use of information technology (IT) is stronger for upstream...

... limitations/implications Certain aspects of the coding study required some degree of subjectivity with respect to interpretation or classification. However, in light of the sheer magnitude of the coding study (97 articles), the authors are confident that an accurate picture of empirical OM clustering...

... be contacted at: s.vanschoten@nivel.nl © Emerald Group Publishing Limited 2016 Total quality management Empirical Quality management Continuous improvement Longitudinal EFQM excellence model The last decades, the standards and expectations of customers have risen and as a result...

... manufacturing environment. © Emerald Group Publishing Limited 2016 Empirical Supply chain management In recent days, the increased trends of globalization and outsourcing have forced the manufacturing organizations to focus on their supply management (SM). The market leaders...

... in fashion. Reduction of this flow decreases social and environmental impacts through reduced transport and handling requirements. Originality/value – Several authors identify that more empirical research is welcome in the area of returns management. The research aims to contribute to this gap...

... sectors participated in the study. Data collection was primarily based on a series of in-depth interviews supported by observations and archival sources. Findings – The paper proposes four distinct archetypes of ETO (complex, basic, repeatable, and non-competitive) and empirically validates three...

... argued that not entering China meant not participating in the rapid growth opportunities within China. This paper also tests established empirical findings about successful supply chain management practices. Many of these practices such as extensive exchange of information, process integration...

... method. Second, although supply chain scholars have expressed great interest in trust, an in-depth examination of prior studies in knowledge integration indicate that trust has been analyzed alone. In contrast, the study empirically examines the simultaneous effect of trust and strategic supply...

... to practicing supply chain information sharing, including weak supply chain relationships, lack of trust, lack of communication standards, and concerns about confidentiality. Li and Lin (2006) empirically verified that trust and supplier uncertainty, as well as top management support, have significant impacts...

...Professor Helen Walker, Professor Stefan Seuring, Professor Joseph Sarkis and Professor Robert Klassen; Nathalie Fabbe-Costes; Christine Roussat; Margaret Taylor; Andrew Taylor Purpose – The purpose of this paper is to explore the empirical reality of environmental scanning (ES) practices...

... collection approaches and the measures of the constructs. Section 5 describes the results of the data analysis and hypotheses testing. Section 6 concludes the paper. Logistics Survey Conceptual framework Empirical Information management Operations planning The warehouse is today...