... notion and to empirically analyze longitudinal associations of DMPs with patient experience metrics. The findings inform researchers and administrators, addressing ongoing contemporary discussions surrounding organizational diversity management. DMP empirical findings help to build realistic...

...). The purpose of this paper is to contribute to the theory and practice of supply chain management in terms of how an organisation should structure its supply base to be resilient to supply uncertainties and disruptions. An empirical assessment of supplier response diversity is demonstrated, and the following...

... Alignment Empirical Contracts Business relationships The successful outsourcing of business services requires effective governance of the customer-service provider (SP) relationship (Poppo and Zenger, 2002 ; Wacker et al., 2016). One approach to relationship governance is outcome...

...Jury Gualandris; Hervé Legenvre; Matteo Kalchschmidt Purpose The purpose of this paper is to introduce and define the concept of purchasing ambidexterity in terms of two dimensions: balance dimension and combined dimension. The study proceeds to empirically examine the multiple performance effects...

... the contingent effects of the appropriability regime. The authors make suggestions to academics and practitioners based on the findings. The authors use a structured survey instrument producing an empirical analysis of 205 NPD projects in the manufacturing sector in the UK. The authors use an ordinary...

...Lan Guo; Jutta Tobias; Elliot Bendoly; Yuming Hu Empirical Operational performance Information exchange Cross-functional Lan Guo can be contacted at: laguo@wlu.ca 26 01 2016 01 06 2016 10 08 2016 02 11 2016 04 11 2016 © Emerald Publishing Limited...

... tactics to operational performance, was empirically tested. Findings This research shows that operational integration is indispensable to capture the benefits of information exchange. In addition, it points out that the impact of the use of information technology (IT) is stronger for upstream...

... limitations/implications Certain aspects of the coding study required some degree of subjectivity with respect to interpretation or classification. However, in light of the sheer magnitude of the coding study (97 articles), the authors are confident that an accurate picture of empirical OM clustering...

... improvement. The study provides new insights into the long-term benefits of applying the EFQM Model as a framework for TQM in healthcare. Steffie van Schoten can be contacted at: s.vanschoten@nivel.nl © Emerald Group Publishing Limited 2016 Total quality management Empirical Quality...

... selection have a significant positive impact on the RM. H3. Improved RM has a significant positive impact on the SD. H4. Improved SD has a significant positive impact on the CM. © Emerald Group Publishing Limited 2016 Empirical Supply chain management...

... in fashion. Reduction of this flow decreases social and environmental impacts through reduced transport and handling requirements. Originality/value – Several authors identify that more empirical research is welcome in the area of returns management. The research aims to contribute to this gap...

... sectors participated in the study. Data collection was primarily based on a series of in-depth interviews supported by observations and archival sources. Findings – The paper proposes four distinct archetypes of ETO (complex, basic, repeatable, and non-competitive) and empirically validates three...

... with operations (Luo, 2002). © Emerald Group Publishing Limited 2016 Operations strategy Global operations management Empirical Globalization Supply chain management The Chinese market is viewed as a great business opportunity because of its rapid expansion (Lum and Nanto, 2004). From...

... method. Second, although supply chain scholars have expressed great interest in trust, an in-depth examination of prior studies in knowledge integration indicate that trust has been analyzed alone. In contrast, the study empirically examines the simultaneous effect of trust and strategic supply...

... Information management Buyer-supplier relationships Empirical Information sharing refers to the extent of the exchange of critical information that may facilitate inter-firm collaboration among supply chain members (Heide and Miner, 1992 ; Mohr and Spekman, 1994 ; Zhou and Benton, 2007...

...Professor Helen Walker, Professor Stefan Seuring, Professor Joseph Sarkis and Professor Robert Klassen; Nathalie Fabbe-Costes; Christine Roussat; Margaret Taylor; Andrew Taylor Purpose – The purpose of this paper is to explore the empirical reality of environmental scanning (ES) practices...

... measurable, tests them and assesses how these drivers impact specificity of WMS. The paper shows that PE in production warehouses is driven by different variables than in distribution centers. © Emerald Group Publishing Limited 2013 Logistics Survey Conceptual framework Empirical Information...