... tactics to operational performance, was empirically tested. Findings This research shows that operational integration is indispensable to capture the benefits of information exchange. In addition, it points out that the impact of the use of information technology (IT) is stronger for upstream...

...., 2007 ; Van der Vaart and Van Donk, 2008). We ended up with four logistics‐related journals (Table I). Supply chain management Information technology Communication technologies Information and communication technology Survey‐based research Review It is indisputable that information...

...David Xiaosong Peng; Gensheng (Jason) Liu; Gregory R. Heim Purpose The impact of information technology (IT) on mass customization (MC) capability has been implied in the literature but seldom subjected to empirical examination. This study seeks to theoretically relate four types...

... are covered. The second section considers how to manage operations technologies and, in particular, the issues around appropriate use of information technology, making capital investment decisions and how to select appropriate “project portfolios.” Finally, the last two chapters focus on operations...

...Frank W. Dewhurst; Angel Rafael Martínez‐Lorente; Cristóbal Sánchez‐Rodríguez Information technology (IT) and total quality management (TQM) have significantly impacted on most organizations and each has been widely researched. However, there is little well‐founded empirical research...

... implemented, such systems would promote a proactive management style and greater confidence in management decisions. © MCB UP Limited 2002 Performance measurement Business culture Information technology Flexibility Internet The manufacturing industries are facing tough challenges...

...Fawzy Soliman; Mohamed Youssef Recent developments in information technology such as the Internet, enterprise resources planning systems and knowledge management systems necessitate the use of these technologies in order for the next generation manufacturers to co‐evolve and survive on the new...

... of information technology (IT) and its ever-increasing rate of change have meant that businesses cannot compete on technology alone. Competitive advantage does not come from sophisticated IT; instead it comes from the skilled management of information technology assets, both tangible and intangible...

...José F.B. Gieskes; Harry Boer; Frank C.M. Baudet; KostasSeferis Describes a methodology, called CUTE, after the ESPRIT‐project CUTE (Continuous Improvement using Information Technology towards Excellence) which was aimed at the development of a software‐aided tool to support companies...

... of innovations, the eventual diffusion of which may depend on changes that are now occurring in information technology. This study uses data collected from two surveys, one conducted postally and one conducted over the Internet, to identify how operations management practitioners, consultants, academics...

...D.T. Wright; N.D. Burns Examines factors such as the trend to globalisation, triggers for change such as advances in information technology (IT), changing organisation structures and adoption of business process re‐engineering using the findings of a questionnaire. Questions addressed the topics...

... quality including such aspects as quality control, quality assurance and quality management in Hong Kong. The other survey is to investigate the average level of information technology (IT) applications ‐ the Internet, World Wide Web, local area network, etc. ‐ in small and medium manufacturing...

...[ 4 ] use the term IT to represent any artefact that utilizes computer hardware or software as a base. © MCB UP Limited 1997 Competitive priorities Information technology Integration Manufacturing strategy Process layout Keeping up with the challenges faced by the industry...

... it involve the same challenges and, if not, is a radically different model required in order to delineate the concept and challenges of flexibility in services? Attempts to answer such questions conceptually and in terms of information technology’s role in enhancing flexibility of service delivery. Proposes...

... of the study in 1970 and in 1980 for the utility of the product‐process matrix in describing the strategic orientation of niche and main market firms in the industry. © MCB UP Limited 1997 Flexibility Information technology Operations strategy Process focus Tool manufacturers USA...

...Chin‐Fu Ho Information technology often provides a manufacturing‐based competitive advantage. Information technology can assist manufacturing firms in developing their strategic roles. Discusses a continuum of four strategic roles of the contribution of information technology in manufacturing firms...

.... The implications of these findings are discussed. © MCB UP Limited 1995 Electronic data interchange Flexibility Information technology Managers Operations management Organizational change Purchasing Vendors The development of an interorganizational information system (IOS)which goes...

...C.M. Khoong; Y.W. Ku The Total Service Concept (TSC) framework, which forms part of a long‐term R&D strategy in the Information Technology Institute in Singapore, is aimed towards sustained product development for service operations management applications. The TSC project is centred around...

...Sue Newell; Jacky Swan; Peter Clark Given the importance of information technology in today′s society an understanding of the process by which technologies are diffused within and between societies is clearly important. Presents a model of this diffusion process which has been developed...

... Quarterly,Vol.12 No. 1, 1988, pp. 63-73. © MCB UP Limited 1992 Cell manufacturing Computer‐integrated manufacturing Database management Information management Relational databases Automation Information technology ...