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Journal Articles

Project and processes: a convenient but simplistic dichotomy

Jean Harvey, Monique Aubry

International Journal of Operations & Production Management (2018) 38 (6): 1289–1311.

https://doi.org/10.1108/IJOPM-01-2017-0010

Published: 20 April 2018

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Journal Articles

Flexibility and technology in services: a conceptual model

Jean Harvey, Louis A. Lefebvre, Elizabeth Lefebvre

International Journal of Operations & Production Management (1997) 17 (1): 29–45.

https://doi.org/10.1108/01443579710157970

Published: 01 January 1997

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Journal Articles

The Operations Management Challenge in the Delivery of Complex Human Services

Jean Harvey

International Journal of Operations & Production Management (1992) 12 (4): 100–107.

https://doi.org/10.1108/01443579210011642

Published: 01 April 1992

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Journal Articles

Operations Management in Professional Service Organisations: A Typology

Jean Harvey

International Journal of Operations & Production Management (1990) 10 (4): 5–15.

https://doi.org/10.1108/01443579010144458

Published: 01 April 1990

View article titled, Operations Management in Professional Service Organisations: A Typology

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Journal Articles

Designing Efficient and Manageable Public Professional Service Processes

Jean Harvey

International Journal of Operations & Production Management (1989) 9 (1): 35–44.

https://doi.org/10.1108/EUM0000000001216

Published: 01 January 1989

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Project and processes: a convenient but simplistic dichotomy

Flexibility and technology in services: a conceptual model

The Operations Management Challenge in the Delivery of Complex Human Services

Operations Management in Professional Service Organisations: A Typology

Designing Efficient and Manageable Public Professional Service Processes

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