Keywords: Non-financial indicators
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Journal Articles
International Journal of Operations & Production Management (2017) 37 (4): 423–443.
Published: 03 April 2017
...Pietro Micheli; Matteo Mura Purpose The purpose of this paper is to investigate the mediating role of comprehensive performance measurement systems (PMS) – i.e. measurement systems that comprise financial and non-financial indicators, and which also consist of indicators related to different...

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