... in manufacturing firms. Sambit Lenka can be contacted at: sambit.lenka@ltu.se 23 09 2016 28 07 2017 23 10 2017 01 11 2017 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Servitization Product-service systems Service orientation...

... co-citation and qualitative content analyses. Findings The structure and boundaries of the field are mapped, and the characteristics of the three identified servitization-related communities are assessed qualitatively. These three communities are product-service systems, solution business...

... Product-service systems Emerging markets Offshoring services Offshoring Engineering services Global operations Service outsourcing The trend towards specialisation and outsourcing (Modi et al., 2015) means that services are increasingly provided in inter-organisational networks...

...Dr Mickey Howard and Dr Nigel Caldwell; Laura Smith; Roger Maull; Irene C.L. Ng Purpose – The purpose of this paper is to provide further insight into operations management of the product-service (P-S) transition, known as servitization, and the resulting product service system (PSS) offerings...

... services. Tim Baines can be contacted at: t.baines@aston.ac.uk © Emerald Group Publishing Limited 2014 Case study Servitization Product-service systems Operations Service delivery systems Understanding the financial risks and rewards of servitization is challenging...

... papers from 103 different lead authors in 68 international peer-reviewed journals. Findings – The work proposes support for the existence of distinct researcher communities, namely services marketing, service management, operations management, product-service systems and service science management...

.... Although there are benefits in shifting to a PSS, many companies are reluctant for the following reasons: © Emerald Group Publishing Limited 2013 Servitisation Decision-making Product-service systems PSS business model TraPSS (transition along the PSS continuum) methodology Our...