.... On the other hand, the number of real world applications documented in the literature is increasing considerably. A synthesis of the main streams of thought in this field can be found in Belton and Stewart (2002). © MCB UP Limited 2002 Performance measurement Management Systems design...

... of a performance measurement system design process is developed. This framework provided guidelines which were subsequently used to inform the development of a process‐based approach to performance measurement system design. The process was enhanced and refined during application in three action research projects...

... 2000 Systems design Service operations Statistics Empirical studies It is unclear whether Silvestro et al. (1992) are trying to measure six independent constructs or one aggregate underlying construct on the vertical axis. The number of customers processed by a typical service...

... to machine prismatic parts. The CNC lathe is used in conjunction with the machining centre to perform complementary functions to enhance productivity, to increase flexibility, and to improve the overall system’s reliability. Methodology Specifications Systems analysis Systems design Flexible...

... Production control Systems design Systems theory Keywords Operations management, Production control, Systems design, Systems theory Abstract Argues that in increasingly turbulent and complex environments, the tools of “systems thinking” may provide a valuable resource in the drive to attain...

...David A. Collier; Susan M. Meyer The service positioning matrix shows how the desired nature of the customer’s service encounter activity sequence translates into a recommended service system design. The matrix helps managers think about marketing and operations linkages, roles of the customer...

...Christer Karlsson Identifies radical changes made by one organization in production principles and managerial issues behind the production system design, over a time period of 25 years. Finds that managerial perspectives moved away from a focus on handling problems (although with visions of work...

... to identify problems, solutions and the need for a new approach to production systems design where costs are more sensitive to changes in demand. Proposes the concept of adaptable production as an approach which can accommodate to greater changes in demand than lean production. As well as these economic...

... and pull systems using simulation analysis. The simulation results show that the pull system dominates the push system in lead time, in‐process inventories and stability of the production process. © MCB UP Limited 1995 Just‐in‐time Materials management Planning Systems design IJOPM 15,9 70...

..., focuses on the process of performance measurement system design, rather than the detail of specific measures. Following a comprehensive review of the literature, proposes a research agenda. © MCB UP Limited 1995 Activity‐based costing Management Manufacturing strategy Operations management...

...Henrik Brynzér; Mats I. Johansson; Lars Medbo Presents a methodology useful when analysing the efficiency of order picking systems. The main feature of the analysis is the ability to compare different system designs. The methodology has earlier been applied mainly to assembly production systems...

... strategy in terms of the framework presented. © MCB UP Limited 1992 Systems design Project control Manufacturing strategy Process manufacturing Production technology Linking Systems to Strategy William L. Berry Ohio State University, USA, and Terry Hill London Business School, UK Linking...

...‐best way” approach to shopfloor measurement systems. Discards this in favour of an alternative approach outlined. © MCB UP Limited 1992 Japan Manufacturing Performance measurement Systems design United Kingdom Improvement Competitive advantage Production control Organizational...

... system, the information interfaces in a hard integrated system are linked in a fixed and rigid manner. Hard integration reduces, not enhances, flexibility. Production management Flexibility Systems design Computer technology Computer‐aided production management Computer‐integrated manufacturing...

... spends in the system using the output obtained from the simulation model. © MCB UP Limited 1991 Case studies Simulation Systems design Assembly lines Models IJOPM 11,6 A Simulation Approach to the Design of an Assembly Line: A Case Study 66 Received September 1990 Revised December 1990...