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Summarizes several strategic briefings, conference presentations and reports on the topic of logistics management. Covers in turn logistics in China and Japan, including a profile of Braun Electric; methods of improving the supply chain, highlighting new technology, the “bullwhip effect” of distorted information and a case study of Tektronix; logistics in retailing, including direct mail in Japan, home shopping and distribution networks; and applications of the Internet in the logistics field, focusing on “knowledge logistics” (electronic publishing). Concludes with a summary of research conducted by McKinsey which suggests that doing business in a world of plentiful and cheap interactions will require new skills and new ways of thinking and those who anticipate and understand the fundamental nature of the changes will be best placed to exploit the opportunities.

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