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A Hong Kong‐based study of factors affecting construction industry performance levels confirms that selection methodologies and decisions are critical, both at the upstream formulation of procurement and operational systems themselves as well as the downstream selection of various project participants. Needs are identified for a holistic approach to broader procurement choices that incorporate all procurement sub‐systems, an integration with synergistic operational sub‐systems and more informed and intelligent participant choices. The many interacting variables and potential information overload point to the consequential need for harnessing IT/IS (information technology/information systems) to enable smarter selections at all stages of the construction supply chain. Frameworks and sample modules of the proposed knowledge‐based decision aids are presented in the case of overall procurement system selection and contractor selection.

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