Article navigation
Purpose

This study investigates the relationship between imposter syndrome (IS) and ethical messaging (EM) among health-care marketing professionals, examining moral sensitivity (MS) as a mediator and psychological safety (PS) as a moderator. The study aims to understand how internal self-doubt influences ethical decision-making in professional communication.

Design/methodology/approach

Data were collected from 432 health-care marketing professionals across hospitals, pharmaceutical and digital health sectors in India. Using International Business Machines (IBM) Statistical Package for the Social Sciences (SPSS) Statistics (Version 4.2) and Hayes’ PROCESS Model 5, the study tested mediation and moderation effects. Reliability and validity were assessed through Cronbach’s α, composite reliability and average variance extracted.

Findings

Results revealed that IS negatively affects both MS and EM, with MS partially mediating this relationship. The moderating effect of PS on the IS–EM link was not significant, indicating that contextual support alone may not offset impostor-related cognitive distortions. The model explained 27.6% of the variance in EM, indicating partial mediation but no moderation effect.

Research limitations/implications

Despite its contributions, the study is subject to certain limitations. To begin with, this study has limitations in the field of causal inference since the relationships have been analyzed at one point of time because of the cross-sectional design. The longitudinal research would give better evidence on the temporal changing of impostor feelings and ethical communication behavior. Second, self-reported data measures were used to collect data which can lead to common method bias even when the data are statistically controlled. Third, confirmatory factor analysis was not done to assure the measurement structure and this must be done in future investigations. Lastly, the research was performed in a narrow industry setting which can be a constraint to generalization in other industries.

Practical implications

The findings emphasize the need for organizations to strengthen moral awareness and ethical confidence through mentoring, reflective supervision and psychologically safe communication climates.

Originality/value

This study contributes to emerging research on the psychological foundations of ethical communication by integrating IS, MS and PS within the context of health-care marketing ethics.

Licensed re-use rights only
You do not currently have access to this content.
Don't already have an account? Register

Purchased this content as a guest? Enter your email address to restore access.

Pay-Per-View Access
$39.00
Rental

or Create an Account

Close Modal
Close Modal