Factors influencing a long-term relationship between healthcare providers and patients – perspectives of patients at a public regional hospital, Ghana Available to Purchase

Augustine Adomah-Afari is currently a Lecturer in Health Policy, Planning & Management, School of public Health, University of Ghana. He received both MA and PhD from the Sheffield Business School, Sheffield Hallam University – the UK. He had also graduated from University of Ghana Business School in both BSc administration and MBA. He has worked as a Health Service Administrator (District and Regional Hospitals), Senior Health Service Administrator (HASS/GHS), Consultant (PHRplus-Ghana) and Administrator (Manor & Castle Development Trust Ltd – UK). His research interests include health system reforms, health policy, financing, planning and management, relationships marketing, human resources management and community-based organisations. Augustine Adomah-Afari can be contacted at: augustineafari@yahoo.co.uk

Doris Darkoa Mantey is a Senior Nursing Officer at the Regional Hospital, Koforidua, in the eastern region. She obtained MPH from the University of Ghana. She achieved other qualifications, including BSc (General Nursing) from the University of Ghana, state-registered nurse (SRN) from the Tamale Nurses’ Training College and midwifery from the Korle Bu Teaching Hospital. She has worked at the Tamale Teaching Hospital and Koforidua Regional Hospital spanning 15 years. Her research interests include health systems, policy and management and reproductive and family planning.

Kwasi Awuah-Werekoh is an Accounting and Finance Lecturer at the Business School, Ghana Institute of Management and Public Administration (GIMPA). He is a Chartered Global Management Accountant (UK) with a PhD from the Birmingham University – the UK. He also holds MBA and MSc degrees from the Leicester University (UK) and Anglia Ruskin University (the UK), respectively. In addition, he holds a BSc in computer science from the Kwame Nkrumah University of Science and Technology (Ghana) and a post-graduate diploma in education from the University of Cape Coast (Ghana). He has worked at different places in various capacities, including Operations Manager at Enterprise Development Centre (EDC – Ghana), Consultant at Ultimate Development Finance (Ghana), Head of Finance and Administration at Primus Services Limited (Ghana), Management Accountant/Lecturer at City of London Business College (the UK) and Head of IT Department at TechnoServe Ghana. His research interests are civil society and public sector accountability.