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Keywords: Consumer satisfaction
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Journal Articles
International Journal of Pharmaceutical and Healthcare Marketing (2015) 9 (4): 369–391.
Published: 02 November 2015
... can be contacted at: ingyfikry@yahoo.com © Emerald Group Publishing Limited 2015 Consumer satisfaction Healthcare constructs Healthcare service quality For many years, marketers have focused on describing and measuring quality in tangible goods. At the same time, service...
