... attracted significant engagement. Practical implications The findings suggest that strategic communication on social media can strengthen trust and credibility, aiding patient retention and enhancing the promotion of health services, while also drawing attention to ethical challenges in disseminating...

... satisfaction Patient care India Health services The literature has authenticated significant role of patient satisfaction in health care sector, however, the majority of the studies such as Puri et al. (2012) ; Donabedian (1996) ; Camilleri and Callaghan (1998) ; Sardana (2003...

... Limited 2012 Consumer perceived value Acquisition value Transaction value Efficiency value Aesthetic value Social interaction value Self gratification value India Health services Individual perception Measuring testing and instruments Consumers Following quality, consumer...

... at the same time the consequent rising costs in the sector. Diabetes Chronic patients Care paths Innovation Communication technologies Italy Patient care Health services The current environment named as “healthcare system” can be said to have developed according to a structure of “concentric...

... to a non‐bordering destination country. We suggest that the model will contribute to both theory building in the field of health care marketing and an increased understanding of the contingencies of the development of international trade in health services. As managerial implications, we propose key...

... companies. The general director of PIF acts as the secretary of the board. The board meets approximately once a month. © Emerald Group Publishing Limited 2010 Institutional care Entrepreneurialism Health services Pharmaceuticals industry Recent's pharmaceutical industry can be best...

... $1,000‐2,000. The RFID tag cost can be broken down into the following components: © Emerald Group Publishing Limited 2010 Radio frequencies Strategic management Profit Productivity rate Case studies Health services Many organizations in the healthcare industry are applying radio...

...Karsten Hadwich; Dominik Georgi; Sven Tuzovic; Julia Büttner; Manfred Bruhn Purpose Health service quality is an important determinant for health service satisfaction and behavioral intentions. The purpose of this paper is to investigate requirements of e‐health services and to develop...

... countries and several international participating agencies and non‐governmental organizations working on the improvement of neonatal health. Findings The research shows that the majority of the countries in this region lack the funds necessary to provide aide, health services, and other preventative...

...Kabir C. Sen © Emerald Group Publishing Limited 2009 --> Health services Legislation United States of America Dr Paul J. Feldstein's The Politics of Health Legislation: An Economic Perspective (3rd ed.) provides a comprehensive survey of the economic and political...

... substitutes. Drugs are analyzed within the narrowly defined drug class, rather than across drug classes as an effort to get a more precise estimate of brand‐name substitution and price sensitivity. © Emerald Group Publishing Limited 2009 Health services Medical care Medical prescriptions...

..., however in many cases: © Emerald Group Publishing Limited 2009 Joint ventures Strategic change Health services United Kingdom The changes occurring within the healthcare setting have led many to describe this environment as “hyper turbulent” (Rotarius and Liberman, 2000). Layman...

... and consumer acceptance and effective use of CDHC. Health services Consumers Social marketing Health insurance Public health United States of America © Emerald Group Publishing Limited 2009 The fundamental CDHC goal is to reduce health care costs while improving health care quality...

... of the clinics remains unclear. Originality/value The paper provides a concise assessment of the status of a business with significant potential to help contain health care costs. © Emerald Group Publishing Limited 2009 Health services Retailing United States of America In recent years...

... a consumer is searching for information for self or for somebody else. Consumers are now referring to the internet‐based information sources and not just WOM. © Emerald Group Publishing Limited 2009 Doctors Health services Information media Information retrieval Internet...

... at the conceptual level. In this paper a priori user segments in healthcare virtual communities are empirically profiled. Based on the findings, managerial implications for healthcare virtual communities are formulated. © Emerald Group Publishing Limited 2008 Internet Communities Health services...

... preferences for pharmaceutical funding. Cost (tax) signals suggest the public are willing to limit the amount they expect the government to pay for effective pharmaceuticals. Pharmaceutical products Australia Health services Behaviour The DCE instrument including a third “neither” option...

...; 3. discretionary income available for additional services; 4. customer loyalty to both physicians and hospitals; 5. price insensitivity for health services; 6. chronic health conditions (an average of more that four per person); 7. continuing health needs for conditions...

... challenges associated with biometrics that one will likely face when deciding whether or not to implement a biometric system (Chandra and Calderon, 2005). Some of the challenges are discussed in brief below: Biometrics Health services Consumer behaviour Privacy For patients and health care...

... hospital services and overall hospital satisfaction perceptions [1] . © Emerald Group Publishing Limited 2008 Hospitals Health services Customer satisfaction Patient care Lebanon Health care systems and hospitals in particular exist as the center for patient/consumer care...