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Keywords: Pharmacy service factors
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Journal Articles
Pharmacy service factors and pharmacy performance: the role of patient satisfaction in community pharmacies
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International Journal of Pharmaceutical and Healthcare Marketing (2021) 15 (3): 410–428.
Published: 11 June 2021
...Dana Barghouth; Ghaith M. Al-Abdallah; Ayman Bahjat Abdallah Purpose This study aims to examine the effects of pharmacy service factors (namely, medication teaching, service promptness, pharmacist attitudes, medication supply and pharmacy location) on patient satisfaction with community pharmacies...
