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Work measurement is an important contributor to the planning and control of operations, and offers a useful basis on which to evaluate alternative ways of delivering work. If the data that result from work measurement are stored in a systematic, structured way and users are provided with tools to retrieve and use these data ‐ the benefits are increased immeasurably. Describes a particular approach to data structure, coding, organization and use based on detailed measurement data and the use of specific software tools to provide linked database and flowchart‐presentation capabilities.

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