An exploration of communication channel usage by gender

This paper investigates the proposition that communication channel usage differs by gender. First the results of a communication channel exploratory analysis are reported which examined perceptions of communication channel usage in a group of office workers. These results are then examined in light of existing information processing theory. While these findings are limited in generalizability, this study shows the lack of gender specific information processing research. Researchers may find it useful when examining information processing and communication channel usage, in particular, to control for gender differences.