Issues

Special Issue: PMA 2004 Conference Papers. Guest Editors: Zoe Radnor, Mike Kennerley

Implementing performance management in England's primary schools

Andrew Brown
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An empirical investigation of the metrics alignment process

Steven A. Melnyk; Roger J. Calantone; Joan Luft; Douglas M. Stewart; George A. Zsidisin; John Hanson; Laird Burns
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Perversity in public service performance measurement

M. Pidd
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The impact of performance measurement in strategic planning

E. Tapinos; R.G. Dyson; M. Meadows
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Conceptual design of performance measurement and management systems using a structured engineering approach

George W.L. Sousa; Luiz Cesar Ribeiro Carpinetti; Richard L. Groesbeck; Eileen Van Aken
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Marketing research performance and strategy

David H.B. Bednall; Michael J. Valos
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Assessing maturity and effectiveness of enterprise performance measurement systems

Eileen M. Van Aken; Geert Letens; Garry D. Coleman; Jennifer Farris; Dirk Van Goubergen
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The adoption and success of profit‐sharing plans in strategic business units: Opportunism or contingency?

Michel Magnan; Sylvie St‐Onge; Denis Cormier
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An empirical study of performance measurement in manufacturing firms

Maurice Gosselin
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Local government financial key performance indicators – not so relevant, reliable and accountable

Robyn Pilcher
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Resources that drive performance: an empirical investigation

Bruno H. Rocha Fernandes; John F. Mills; Maria Tereza L. Fleury
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Microeconomic analysis of the balanced scorecard: a case of Nokia Corporation

Erkki K. Laitinen
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Diary of events

Diary of events

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Guest editorial

The conference

Zoe Radnor; Mike Kennerley
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