...Robert Marley; Lee Kersting Purpose In this empirical study, the primary aim is to examine whether the type of feedback provided, relative performance information (RPI) vs outcome, affects individual's task satisfaction in a context without financial incentives. A secondary objective is to explore...

.... Today's intranets have the potential solve these issues. Originality/value The paper offers insights into how intranets can aid performance measurement. Assess the effectiveness of your measurement and feedback by asking yourself the following questions about your big picture: Is your group...

...Jillian MacBryde; Zoe Radnor; Timothy C. Stansfield; Clinton O. Longenecker Purpose To describe the conduct and outcomes of a field experiment in a US manufacturing facility using goal setting and feedback as productivity improvement tools. Design/methodology/approach Initial studies were...