...Fathy Alkhatib; Juman Alsadi; Jiju Antony; Michael Sony; Shreeranga Bhat; Bart Lameijer; Maher Maalouf Purpose This research aims to investigate how operational performance in manufacturing and service sectors is affected by quality management (QM) strategies. Aiming to synthesize existing...

...Yesim Deniz Ozkan-Ozen; Erhan Ada; Yigit Kazancoglu Purpose Sustainability in operations management is a rapidly growing concern for organizations, and it needs to be embraced by all processes to increase productivity and operational performance. Under these operations, maintenance activities have...

... operational performance (Zhang et al., 2022), whereas marketing and sales integration (IMS) and human resources integration (IHR) need improvement. These data may inform strategic decision-making by emphasising high-performance sectors and rectifying underperforming regions, therefore enhancing operational...

...Vinay Singh; Shivani Agrawal; Sachin Kumar Purpose The study aims to assess how e-agri supply chain coordination (SCC), supply chain integration (SCI) and competitive capabilities (COC) impact both market performance (MO) and operational performance (OP). It particularly emphasizes the critical...

... management (GSCM) as a holistic system that includes internal and external green practices. Besides, the findings highlight the direct effect of GSCM on environmental, social and operational performance. Finally, the findings provide supporting evidence that GSCM could only be translated into better economic...

... with inventory practices and impact operational performance. Design/methodology/approach The basis of the analysis was collecting papers from a wide range of databases, which included Scopus, Web of Science, and Google Scholar. In the first phase of the process, a search string with as many as nine related...

.../methodology/approach A mixed-methods approach was used in the research design, integrating case study analysis, interviews and qualitative/quantitative data collection and analysis. The methodology implemented also introduces to the literature on operational performance a novel combination of data analysis...

...-financial items) should be considered, including all levels and processes of the supply chain (Shahbaz et al., 2018). Previous work has characterized operational performance as metrics of unit manufacturing cost, quality, speed of new product introduction, inventory turn, adaptability and delivery...

...Mira Thoumy; Marie-Helene Jobin; Juliette Baroud; Claude El Nakhel Khalil Purpose The purpose of this research is to study the impact of perceived adoption of Lean principles on operational performance in Lebanese pharmaceutical industries. Design/methodology/approach A quantitative method...

... in waiting time decimates the throughput rate, and additional resources deployment in bottleneck activity positively impacts the throughput rate. The simulated scenarios prescribe an enhanced service capacity with quality care and further contribute to operational performance in reduced waiting time and cost...

...Faris Odeh Al Majali Purpose Performance measurement involves gaining useful information about performance. The purpose is to develop a conceptual framework to assist wholesale managers in selecting useful information to evaluate operational performance. The proposed framework identifies core...

... re-use rights only Ceramic tiles industry Data envelopment analysis Eco-efficiency index Industrial districts Operational performance Innovation Nomenclature ASCER Spanish ceramic tile manufacturers' association DEA Data envelopment analysis DMU Decision -making unit...

...Tharushi Sandunika Ilangakoon; Samanthi Kumari Weerabahu; Premaratne Samaranayake; Ruwan Wickramarachchi Purpose This paper proposes the adoption of Industry 4.0 (I4) technologies and lean techniques for improving operational performance in the healthcare sector. Design/methodology/approach...

...Rasha Zuhair Alkhaldi; Ayman Bahjat Abdallah Purpose The purpose of this paper is to examine the impact of lean management (LM) on operational performance (OP) in the context of health care in Jordanian private hospitals. LM is measured using four bundles: total quality management (TQM), human...

...Ram Shankar Uraon; Manish Gupta Purpose The purpose of this paper is to examine the effect of human resource development (HRD) practices on perceived operational and market performances in the software companies in India, and also the mediating effect of operational performance in the relationship...