... individual that offers a suitable reward in terms of the level of satisfaction perceived to be accrued from taking that role. Advocates the design of work groups as a means of engendering quality and productivity. Individual behaviour Job design Productivity Scientific management TQM Work groups...

..., management structures, organizational culture, and communication and coordination. Suggests that changes be worked out on a participative basis for real benefits to accrue. © MCB UP Limited 1993 Group analysis Implementation Organizational change Corporate culture Participation Work groups...