Personnel Administration vs. Human Resource Management: The Civil Service Dilemma

Personnel administrators in the public sector have become more and more restrained by rules and regulations in recent years. The article looks at some of these constraints, and the effect these have an personnel practitioners to operate effectively and efficiently. The author argues that this has given rise to too much emphasis on the means rather than the ends of personnel administration in the public sector. A move towards humanism and the appreciation of people as valuable assets is advocated.