The international applicability of “new” public management: lessons from Turkey

One of the central tenets of “new public management” is that it is universally applicable. Indeed the European Union advocates the adoption of such management approaches for countries seeking entry to the EU. This paper questions this position with reference to the introduction of change in public services in Turkey. From this study it is argued that management change in public services may be more to do with cultural factors which are embedded in the form of public administration of that country. One of the central factors of Turkish life is the state dominance over civil society, including the private sector. In the UK private sector values enter the public sector, whereas in Turkey public service values enter the private sector. The paper concludes that changes in public sector management have to consider the cultural factors of public services and management models cannot be imposed unchanged.