Developing an Internal Consulting Group in a Large Organisation Using an Institution‐Building Approach Available to Purchase

Internal consulting groups (ICGs) can offer the management of large organisations, including those in the public sector, with efficient and effective means of achieving improvement and responding to pressures such as reduced resources. Those charged with developing an ICG should follow an institution building approach. Through the ICG′s early, growth and mature stages, key principles and issues of an institutional development plan must be addressed and reasonable goals set. Top management commitment to the plan is vital to its success.