Strategic alignment, process improvements and public value in public-private IT outsourcing in Mexico Available to Purchase

Francois Duhamel is Professor in the Department of International Business in the School of Business and Economics at the Universidad de Las Americas Puebla in Mexico since 2006. He received his Masters Degree in Research in Strategic Management in Paris X-Nanterre and his PhD in Business Administration with a specialization in Strategic Management in 2006 from HEC Paris. His main research interests include commercialization of innovations, strategic outsourcing and international supply chain management. He is a member of the Mexican National Research System. His research has been published in journals such as European management Journal, Management Decision, Technology Analysis and Strategic Management, Competitiveness Review and Transforming Government: People, Process and Policy. He also authored books, books chapters and conference proceedings articles in those areas.

Isis Gutiérrez-Martínez is a professor in the Department of Business Administration at Universidad de las Américas Puebla in Mexico since 2006. She holds a BS in Computer Science from Campeche Tech and a MS in Business Planning and Regional Development from Merida Tech in Mexico. She also holds a MS in Management of Technological and Organizational Advancements from University of Versailles-Saint Quentin, France and a PhD in Management Science from the Conservatoire National des Arts et Métiers in Paris, France. She is a member of the Mexican National Research System. Her research interests focus on human resource management and information technology management. She is an active participant and contributor at international journals and conferences in her field. Her research has been published in journals such as The International Journal of Human Resource Management, Government Information Quarterly, Competitiveness Review and Transforming Government: People, Process and Policy. She also has authored books, books chapters and conference proceedings articles in the aforementioned topics. Her research has received several awards and has been funded by several grants including CONACYT-Mexico (Mexican National Council of Science and Technology) and AECID-Spain (Spanish Agency of International Cooperation for Development).

Sergio Picazo-Vela is a professor in the Business Administration Department at the Business School of the Universidad de las Américas Puebla, he is member of the Mexican National Research System. He received his PhD in business administration from Southern Illinois University Carbondale. His research interests include e-government, e-commerce, information technology (IT) outsourcing and social media sites. His research has been published in different peer-reviewed journals such as Government Information Quarterly, Communications of the Association for Information Systems, Computers and Human Behavior, and Competitiveness Review.

Luis Felipe Luna-Reyes is an associate professor of public administration at the University at Albany in Albany, NY. He holds a PhD. in information science from the University at Albany, and he is also a member of the Mexican National Research System. His research focuses on electronic government and on modelling collaboration processes in the development of ITs across functional and organizational boundaries.