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Examines the concept of “empowerment”, and its implications for public sector management. Argues that it is not a single concept, but rather a cluster of concepts. Offers a typology of the different approaches to empowerment contained within this cluster,and details the issues that these raise for the management of public sector services. Concludes with two short examples of how this typology could be used to further understanding of empowerment, in the context of community care for elderly people.

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