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Yee‐Ching Lilian Chan
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Journal Articles

How strategy map works for Ontario's health system

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Yee‐Ching Lilian Chan
Journal: International Journal of Public Sector Management
International Journal of Public Sector Management (2009) 22 (4): 349–363.
https://doi.org/10.1108/09513550910961628
Published: 29 May 2009
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Journal Articles

Performance measurement and adoption of balanced scorecards: A survey of municipal governments in the USA and Canada

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Yee‐Ching Lilian Chan
Journal: International Journal of Public Sector Management
International Journal of Public Sector Management (2004) 17 (3): 204–221.
https://doi.org/10.1108/09513550410530144
Published: 01 May 2004
View article titled, Performance measurement and adoption of balanced scorecards: A survey of municipal governments in the USA and Canada
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