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Keywords: Back office
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Journal Articles
International Journal of Public Sector Management (2012) 25 (2): 118–132.
Published: 24 February 2012
...Rosamund Chester Buxton; Zoe Radnor Purpose The purpose of this paper is to illustrate the back office efficiency savings made by English councils during the 2004 Spending Review (SR04) period in order to consider the relationship between service delivery, audit and inspection and, efficiency...
