...Eva Peeters; Susana Duarte Coroado; Steven Nõmmik; Koen Verhoest; Tiina Randma-Liiv Purpose Amidst the backdrop of a poly-crisis and increasing turbulence, this research addresses the pressing need to understand the dynamics of crisis decision making within the European Union. The COVID-19...

...Marilla Kortesalmi; Harri Jalonen; Valdemar R. V. Kallunki Purpose This study examines citizens' engagement with information during the COVID-19 crisis. While the desire for information intensifies during health crises, such circumstances pose challenges to citizens' ability of to adapt to new...

...Frida von Zahn; Lawrence Schätzle; Linn Jansen Purpose Transboundary crises pose considerable constraints on crisis management. The duration and global character of COVID-19 serve as prime examples of such a crisis. This research aims to both explore the effect of COVID-19 on local crisis...

...Stefania Ravazzi; Rasmus Øjvind Nielsen; Vicente Pina Purpose This paper examines how incident management systems (IMS) were adapted during the coronavirus disease 2019 (COVID-19) pandemic to enable rapid and effective emergency responses, focusing on three processes of adaptation in Denmark...

...Isabella M. Nolte Purpose Crises such as the 2015–2016 European refugee crisis and the 2019 coronavirus disease (COVID-19) represent creeping crises that public organisations manage. Yet both scholars and practitioners lack insight into how well public organisations manage creeping crises...

...Sanja Vrbek; Tina Jukić Purpose The paper adopts a holistic approach to studying the scale and scope of organisational change resulting from the COVID-19 crisis within the Slovenian public administration. It aims to go beyond the relatively narrow research focus of existing literature, which...

...Caterina Manfrini; Izabelle Bäckström Purpose COVID-19 has profoundly shaped human interactions, and, within public healthcare systems, care relations. Through the lens of social suffering, this study explores how employee innovation is shaped by the pandemic crisis and different managerial...

... commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode HRM system strength Taking charge Work engagement Red tape Healthcare managers COVID-19...

... of personal protective equipment (PPE) during the first COVID-19 pandemic wave in the Quebec public healthcare network. Interviews were conducted with stakeholders from the supply chain management (SCM) departments at eight public healthcare institutions. Findings Two major challenges in the early months...

...Anna Uster Purpose This study examines co-production during the Covid-19 crisis, characterized as a Black Swan event, with a specific emphasis on local professionals’ preparedness and response. Design/methodology/approach A qualitative approach combining deductive and inductive approaches...

... management Simulation Health systems Case study COVID-19 Our society and its current challenges are growing in complexity, so modern literature defines these last ones as “wicked” (Rittel and Webber, 1973 ; Head and Alford, 2015). Wicked does not mean “evil” but refers to the impossibility...

... and demographic factors on the exercise of discretion). Design/methodology/approach The mixed-methods research uses the embedded design approach. Data were collected during the COVID-19 pandemic through a survey of 2,867 Official Certifier of Title Deeds (Pejabat Pembuat Akta Tanah/PPAT) as SLBs spread across...

...Himanshu Jha Purpose Contemporary arguments around efficient public management (PM) envisage a limited role of the state for efficiency, effectiveness and austerity. On the contrary, the PM of the Covid-19 pandemic shows the significant role and depth of administrative state in multi-faceted ways...

...Francesca Costanza Purpose The purpose of this paper is to adopt a learning-based approach to portray the impact of Covid-19 on state school services in Italy, with a specific focus on the role of street-level bureaucrats and the triggering of co-creative processes. Design/methodology/approach...

...Silvia Fissi; Elena Gori; Alberto Romolini Purpose Covid-19 is a worldwide pandemic disease that changed the government communication to citizens about the health emergency. This study aims to provide in-depth research about regional Italian government communication through social media (SM...

...Natalie W.M. Wong; Ka Ki Lawrence Ho; Mao Wang; Chih-Wei Hsieh Purpose A debate emerged among members of public administration academia soon after COVID-19 appeared on the roles and measures that governments ought to deploy to prevent infection. One prevalent discourse is the strength of “strong...

...Roberta Troisi; Gaetano Alfano Purpose This paper analyses emergency management in two regions of Italy – Emilia-Romagna and Veneto – in order (1) to understand whether they impact on the spread of local coronavirus disease 2019 (COVID-19) contagion and (2) evaluate which strategy works best...

... at: mouhcine.tallaki@unife.it Risk management Private finance initiative Public–private partnership COVID-19 In the almost two decades since the seminal work of Broadbent and Laughlin (1999) , research has continued to examine public–private partnerships (PPP) and private finance initiatives (PFI...