...Pasquale Ruggiero; Gaetano Saporito; Leonardo Ioannucci Purpose This study reviews and problematizes the literature on the competencies enabling smart working in public administrations, by integrating change management and dynamic capabilities as complementary theoretical lenses. Design...

...Guido Ongena; Sander van der Horst; Pascal Ravesteijn Purpose This study investigates how dynamic capabilities influence the relationship between digital maturity and organizational performance within the public sector, addressing the persistent challenges governments face in achieving effective...

...Marcus Miller; Navid Ghaffarzadegan Purpose Continual improvement and innovation in the public sector depend on maintaining dynamic capabilities (DCs)—the ability to observe, learn and react in transformational ways. While DCs have been widely studied in the private sector, they remain less...