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Keywords: E-governance
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Journal Articles
International Journal of Public Sector Management (2024) 37 (2): 232–254.
Published: 19 January 2024
...Zoi Patergiannaki; Yannis A. Pollalis Purpose Governments globally are adopting e-Government services to streamline administrative processes and meet citizens' expectations. This study investigates e-Government service quality from citizens' perspectives in 50 Greek municipalities, using...
Journal Articles
International Journal of Public Sector Management (2017) 30 (6-7): 595–605.
Published: 14 August 2017
... The paper reviews prior literature on CEE and PA paradigms. The authors propose to distinguish between four main phases of public sector development in new democracies: post-communist transition, EU accession, post-accession fine-tuning, and e-governance. Findings There were many common features...
Journal Articles
International Journal of Public Sector Management (2016) 29 (7): 638–658.
Published: 10 October 2016
...Madhuchhanda Das Aundhe; Ramesh Narasimhan Purpose The purpose of this paper is to explain how and why the intangible critical success factors (CSFs) determine the outcomes of public-private partnerships (PPP) projects in e-governance. Design/methodology/approach Drawing from the literature...
Journal Articles
International Journal of Public Sector Management (2013) 26 (4): 320–336.
Published: 24 May 2013
...Nirmaljeet Singh Kalsi; Ravi Kiran Purpose The purpose of this paper is to evaluate e‐governance projects for the social and economic development and citizen services by ten major states of India: Haryana, Punjab, Andhra Pradesh, Rajasthan, Madhya Pradesh, Maharashtra, Tamil Nadu, Karnataka...
