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Keywords: Experimental research
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Journal Articles
International Journal of Public Sector Management (2025) 38 (3): 332–349.
Published: 02 September 2024
...://creativecommons.org/licences/by/4.0/legalcode Public service delivery Experimental research Behavioral public administration Public managers Public service satisfaction has become increasingly important to track since the 1990s public sector reforms, which have shaped citizens’ perceptions...
