...Gianluca Veronesi; Kevin Keasey Purpose The paper aims to investigate the collective behaviour of boards of directors in 22 English National Health Service trusts and how this impacts on the exercise of their role and functions. Furthermore, it aims to shed light on the governance model...

...”. Originality/value This paper contributes to the discussion on the ongoing change processes in the reform of the social and health care sector, emphasising emerging clashes not only as obstacles but opportunities. Public sector reform Innovation Health services Social services Finland © Emerald...

... aims to consider whether members of the research team who have themselves been users of mental health services are able to contribute to the research process as “experts by experience”, or if their experiential knowledge is “colonized” within the academic research team. Design/methodology/approach...

...). © Emerald Group Publishing Limited 2010 Health services Patient care Medical practice Patients Organizational theory Denmark The spirit of MI treatment is not emphasized because the focus is on the medical perception of the subject (e.g. diet or weight control rather than...

... on the introduction of waiting‐time guarantees in public health systems. © Emerald Group Publishing Limited 2010 Waiting lists Health services Patients Empowerment Scandinavia Like NHS in England, the Scandinavian healthcare systems are often categorised as Beveridge‐type systems (i.e...

... in a way that benefits these interests. Health services Health insurance Consumerism Patients Sweden The article first defines the concept of private (economic) interest and thereafter describes the research methods used. Next Swedish insurance company marketing managers' descriptions...

...‐centred care. Patient care Information strategy Innovation Health services Denmark There is a widely held assumption that information technology can help in bridging gaps in healthcare and in placing patients at the centre of such care (PITAC, 2001 ; DK, 2003). At the same time...

... 2010 Accounting Medical practice Patient care Knowledge transfer Health services Management accountability Sweden The article approaches accounting as a disciplinary/translating practice using an empirical study of a nurse‐led open day‐care centre (The Centre, in urban Sweden...

... (Zeithaml et al., 1996). In the healthcare environment, quality service strategies may be targeted at rationing and increasing capacity through new hospitals, annexes and new service lines such as public health service direct (Redwood, 2000). The public health reforms, described...

.... Healthcare organizations, including hospitals, health systems, and academic institutions, use different approaches to create their strategy map. Balanced scorecard Management strategy Health services Canada Decision making Strategic planning SMDC Health System (Poisson, 2007) was incorporated...

...” and “ways of doing things” ”matter”. Thus it is not naturalised that the logic of the internal market drives productivity (Åhgren and Axelsson, 2007). Lars Nordgren can be contacted at: lars.nordgren@msm.lu.se © Emerald Group Publishing Limited 2009 Health services Service levels Value...

... or services. However, privatisation and competitive tendering have been key features of the New Right agenda over the last thirty years and have hugely increased the public service contracts for which the private sector can compete. Competitive strategy Public sector organizations Health services...

...Sarah Wise Purpose To explore whether ward management is an aspiration for junior nurses and midwives in the National Health Service in Scotland (NHSS) in the context of service redesign that is expanding career options in clinical practice. Design/methodology/approach The findings are drawn...

...Martin Laffin; Joyce Liddle; Robert McMurray Purpose Seeks to review policy and practice in the English National Health Service (NHS) to show the extent to which medically framed notions of cure act in opposition to attempts to enforce a duty of partnership in the delivery of health and social...

...Colin Palfrey; Paul Thomas; Ceri Phillips Purpose Sets out to examine arguments that attribute a lack of an ethical dimension to the management function. Design/methodology/approach Discusses the role of health service managers in the context of the NHS and the political and economic contexts...

...Ruth McDonald Edited by S.   Mackenney and L.   Fallberg . Protecting Patients’ Rights? . Radcliffe Medical Press , 2004 . , ISBN: 1 85775 870 6 © Emerald Group Publishing Limited 2004 --> Health services Patients Rights issues Protecting Patients...

..., and changes in different care stages. © MCB UP Limited 2003 Health services Expenditure Cost analysis Wales United Kingdom Devolution presents an opportunity for the four countries within the UK to experiment with alternative approaches to the management of public services. Already...

... with the interests of patients. In the next section we explore how the structure of financial and economic incentives differs in the UK and Canada. © MCB UP Limited 1999 Bonuses Canada Financial incentives Health services Incentives United Kingdom In the context of the growth rates...

.... (1994), “ Contracting of health services in developing countries ”, Health Policy and Planning , Vol. 9 No. 1 , pp. 25 ‐ 30 . McPake , B. and Hongoro , C. (1995), “ Contracting out of clinical services in Zimbabwe ”, Social Science and Medicine , Vol. 41 No. 1 , pp. 13 ‐ 24...

...Ray Hackney; Gurpreet Dhillon; Neil McBride The planning and implementation of electronic information systems and technology (IS/IT) following the National Health Service (NHS) reforms in the UK are both widespread and significant. Considers these new organizational arrangements, for primary care...