...Gianluca Veronesi; Kevin Keasey Purpose The paper aims to investigate the collective behaviour of boards of directors in 22 English National Health Service trusts and how this impacts on the exercise of their role and functions. Furthermore, it aims to shed light on the governance model...

..., according to theorists, play a significant role in societal transitions (e.g. Geels, 2004 , 2005 ; Geels and Schot, 2007). © Emerald Group Publishing Limited 2011 Public sector reform Innovation Health services Social services Finland In the Nordic countries, like Finland...

... aims to consider whether members of the research team who have themselves been users of mental health services are able to contribute to the research process as “experts by experience”, or if their experiential knowledge is “colonized” within the academic research team. Design/methodology/approach...

.... © Emerald Group Publishing Limited 2010 Health services Health insurance Consumerism Patients Sweden New public management (NPM) highlights the role of the consumer in healthcare (Christensen and Lagreid, 2001 ; Ferlie et al., 1996 ; Walsh, 1995). A major...

... Limited 2010 Patient care Information strategy Innovation Health services Denmark The second theoretical premise in this study is the recognition that technology and society are mutually constitutive. Technology contributes to the emergence of new social phenomena and qualities...

...) and finally transformed (Process) under specific local conditions. Then various effects (Outcomes) become visible. Theory and data are combined in an interconnected structure, framing an analytical phase model (see Table II). © Emerald Group Publishing Limited 2010 Health services Patient...

... Medical practice Patient care Knowledge transfer Health services Management accountability Sweden This article examines how accounting practice extends its power as form of disciplinary knowledge in healthcare when medical professionals translate it into new numbers and values. It focuses...

... Health services Patients Empowerment Scandinavia Like NHS in England, the Scandinavian healthcare systems are often categorised as Beveridge‐type systems (i.e. they are tax financed with universal coverage). These systems perform well in some respects, but their Achilles' heel is often...

... (Zeithaml et al., 1996). In the healthcare environment, quality service strategies may be targeted at rationing and increasing capacity through new hospitals, annexes and new service lines such as public health service direct (Redwood, 2000). professional monopolisers of doctor controlling...

... in the healthcare sector. Balanced scorecard Management strategy Health services Canada Decision making Strategic planning The health system in Ontario, Canada, has undergone structural changes over the last few years as part of the government's strategic initiatives to develop “a patient‐focused...

...). Health services Service levels Value analysis Value added Sweden A common notion in the Swedish health care debate, and in Northern Europe, is allegedly that service productivity, as accessibility and responsiveness (WHO, 2000 , Hanning, 2005) have not developed sufficiently in relation...

... techniques most commonly associated with it have been increasingly used in the delivery of public services” (Wilson, 2004 , p. 63). John Wilson can be contacted at: j.e.wilson@salford.ac.uk © Emerald Group Publishing Limited 2008 Competitive strategy Public sector organizations Health...

...Sarah Wise Purpose To explore whether ward management is an aspiration for junior nurses and midwives in the National Health Service in Scotland (NHSS) in the context of service redesign that is expanding career options in clinical practice. Design/methodology/approach The findings are drawn...

...Martin Laffin; Joyce Liddle; Robert McMurray Purpose Seeks to review policy and practice in the English National Health Service (NHS) to show the extent to which medically framed notions of cure act in opposition to attempts to enforce a duty of partnership in the delivery of health and social...

...Colin Palfrey; Paul Thomas; Ceri Phillips Purpose Sets out to examine arguments that attribute a lack of an ethical dimension to the management function. Design/methodology/approach Discusses the role of health service managers in the context of the NHS and the political and economic contexts...

...Ruth McDonald Edited by S.   Mackenney and L.   Fallberg . Protecting Patients’ Rights? . Radcliffe Medical Press , 2004 . , ISBN: 1 85775 870 6 © Emerald Group Publishing Limited 2004 --> Health services Patients Rights issues Protecting Patients...

.... © MCB UP Limited 2003 Health services Expenditure Cost analysis Wales United Kingdom This paper outlines an approach to the analysis of competing demands for scarce additional financial resources from within the health and care sector. While it has a general application...

... and a fragmentation of services may result. © MCB UP Limited 1999 Bonuses Canada Financial incentives Health services Incentives United Kingdom In the context of the growth rates in health care expenditures, policy‐makers in all Western developed nations are becoming more aware...

...‐out. Though criteria for awarding contracts exist in various forms these have not been pulled together into a policy framework or guidelines for public sector managers. © MCB UP Limited 1998 Contracting‐out Ghana Health services Water industry Contracting‐out refers...

...Ray Hackney; Gurpreet Dhillon; Neil McBride The planning and implementation of electronic information systems and technology (IS/IT) following the National Health Service (NHS) reforms in the UK are both widespread and significant. Considers these new organizational arrangements, for primary care...