...Laura Obwona Achiro; Venancio Tauringana; Mohammad Alta'any Purpose Hospitals’ corporate governance (CG) mechanisms oversee critical operational issues and evaluate the outcomes. This paper investigates the impact of CG (i.e. board size, board independence, board expertise, board meetings, board...

...Javier Andrades; Manuel Larrán; María José Muriel; Maria Yolanda Calzado; María Paula Lechuga Sancho Purpose This paper examines the level of sustainability disclosures provided by Spanish hospitals using exclusively the information revealed in their institutional websites. Based on different...

... refer to organizations’ economic, social and environmental actions. Design/methodology/approach This study is based on an inductive approach judgmental sampling and in-depth interviews of executives at private and public hospitals in Spain have been used. Data were collected from the directors...

... regional hospitals. Second, the paper examines the application of social capital in one of these hospitals and, further, in a department of the hospital with the purpose of showing how it was applied by the managerial levels and responded to by the nurses of the department. Design/methodology/approach...

...Dr Ingo Bode and Professor Mike Dent; Didier Vinot Purpose – The perpose of this paper is to analyse recent changes in the management of French public hospitals, following a reform enacted in 2009 and aimed at bolstering the managerial roles of doctors. Design/methodology/approach...

...Dr Ingo Bode and Professor Mike Dent; Laila Nordstrand Berg; Haldor Byrkjeflot Purpose – The hospital sector has expanded in Norway with reforms and a strong demand for better management. The purpose of this paper is to examine: first, how this has affected physicians and nurses in management...

... of German hospitals. Design/methodology/approach – The paper is based on a literature review on the one hand, explorative research drawing on field document and expert interviews, on the other. In the light of basic assumptions of neo-institutionalist and contingency theory, major developments...

... across NHS hospital pathology departments. Design/methodology/approach The researchers adopted an interpretive research approach utilising qualitative methods and in particular template analysis. Themes and categories were initially derived from a review of the literature based on critical success...

...Noor Hazilah Abd Manaf Purpose The purpose of this paper is to provide an empirical analysis on inpatient satisfaction in Malaysian public hospitals. Design/methodology/approach A self‐administered questionnaire was the main data collection method. Altogether, 23 hospitals throughout...

...Wendy Gay; David Bamford Purpose The purpose of this research is to explore the apparent ambivalence towards the management of racial diversity. Design/methodology/approach The paper is based on a case study undertaken in a large London NHS teaching hospital. Having reviewed the dichotomy...

... to shift control from Westminster and Whitehall to local communities represented by Primary Care Trusts and Foundation Hospitals. The NHS will be sensitised to the variety of its local context by empowerment of patient choice, through differentiated and contested services, and the commissioning of NHS...

...Sharon C. Bolton; Roz Way Purpose The purpose of this research is to examine the role of various management functions within the complex multi‐layered and multi‐faceted history and structure that is the National Health Service (NHS) hospital service and explore the legitimacy of the role of human...

...Nimnath Withanachchi; Y. Handa; K.K.W. Karandagoda; P.P. Pathirage; N.C.K. Tennakoon; D.S.P. Pullaperuma Purpose This study aims to evaluate an organizational development programme (TQM) that was implemented at the tertiary‐care public hospital that showed the highest total factor productivity...

...Sandrine Cueille Purpose This paper aims to characterize the French public hospitals (FPHs) according to their strategic behaviour. Until recently, FPHs used to ignore strategic issues, for their mission was clearly defined by regulating authorities and their activities were quasi‐automatically...

... nurse managers for instance, roles typically undertaken by senior nurses. This paper aims to give some insight into the role of nurses as managers in the NHS hospital service. Data presented were collected as part of a longitudinal qualitative study, 1994 to date, in a North West trust hospital...

... substantively changed the way in which health care cost information is reported and used. While the outputs of the NRCE are intended to support hospital management and control by facilitating cost benchmarking, the usefulness of NRCE data depends on the comparability of cost information across hospitals...

... hospital trust in the north of England (NorthTrust) that highlights the early efforts of a group of medical and information systems staff to create and introduce an integrated care pathway (ICP). Within the paper the ICP will stand as representative of efforts to introduce change in line with the desires...

...Stefan Lagrosen This study was carried out in a hospital trying to implement TQM. The purpose was to assess the effects of using TQM and thereby judging whether this use could be valid and to find some success factors for implementing TQM in this kind of organisation. Specific quality dimensions...

... of IT adoption and use. These models demonstrate that NHS hospitals are fairly immature in terms of the adoption and usage of information systems and technology; struggling to provide adequate foundations for systems integration (data, work and culture). Conclusions reflect on the current progress and ambition...

... what it wants, in measurable terms, in a strategic plan (Carver, 1990a). “Boards” of one type or another are almost always charged with this level of responsibility and accountability. Although every hospital in Canada is governed and managed by a board of one sort or another, today the “managing...