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Keywords: Importance–performance map analysis
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Journal Articles
Digital maturity and performance of public organizations: the mediating role of dynamic capabilities
International Journal of Public Sector Management 1–20.
Published: 13 January 2026
... digital transformation. Design/methodology/approach A research model was tested using survey data collected from employees within the Dutch national government. Partial Least Squares Structural Equation Modeling (PLS-SEM), including importance–performance map analysis (IPMA), was employed to analyze...
