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Keywords: Interaction
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Journal Articles
International Journal of Public Sector Management (2003) 16 (3): 191–218.
Published: 01 June 2003
..., and it provides primary data about dimensions and indicators that measure their orientation to the citizens. Results confirm a preliminary level of Web site use, which means information prevalence over interaction, unidirectional relations over transactions online, and lacks in Web site management and style...
