...Colin Knox; Saltanat Janenova Purpose The purpose of this paper is to investigate the emergence of e-government in post-Soviet countries using Kazakhstan as a case study. Extant research on e-government in developing countries highlights significant benefits including improved public services...

... prescriptions? The paper aims to discuss these issues. Design/methodology/approach – This paper discusses Kazakhstan’s experience with the implementation of NPM through a qualitative case study of the country’s adoption of the European Bologna higher education reforms. Findings – While...

...Shahjahan H. Bhuiyan; Francis Amagoh Purpose This paper aims to investigate public sector reform (PSR) initiatives in Kazakhstan, and how such reform efforts have helped the government to be more responsive to the needs and demands of the citizens. Design/methodology/approach The paper...

..., but in developing countries conclusions are more difficult to arrive at. Examines the case of the Republic of Kazakhstan taking into account the views of local government. Concludes that, in the case of Kazakhstan there is considerable support for an enhanced, more autonomous role for local government. © MCB UP...