...Patrick McGurk Purpose This paper aims to assess the actual contribution to organisational change of management and leadership development (MLD) activity for middle managers (MMs) in public service organisations (PSOs). Design/methodology/approach Using the case study approach, the paper...

..., this project sought to solicit the view from the front, which in this case are the middle managers of the Canadian public service. Specifically, the aim was to determine which of Earl's schools of knowledge would be most appropriate in curbing the organizational memory loss and taming the information anxiety...

... to which middle managers in the public services are realizing the adjustments to the nature of their managerial work necessary to serve the “new management culture”. Underscores the need for greater control over resources in order to meet their responsibilities effectively and act “as managers”. States...