... gender diversity, CEO gender, and academic directors) on the financial performance of English National Health Service (NHS) hospitals and separately by hospital type (i.e. trusts and foundation trusts). Design/methodology/approach The sample includes 128 NHS hospitals. The data were collected through...

... of the Acute Trusts involved agreed to chair the Management Board in “annual rotation” (Clayton, 2002). Once funding had been established the Teespath group initiated a number of individual pathology modernisation projects including: Hospitals Health care National Health Service Information systems...

...Gianluca Veronesi; Kevin Keasey Purpose The paper aims to investigate the collective behaviour of boards of directors in 22 English National Health Service trusts and how this impacts on the exercise of their role and functions. Furthermore, it aims to shed light on the governance model...

... risks by over‐prioiritisation. Ambulances Response time targets Performance measures Unintended consequences Perversity National Health Service Discussions on performance measurement in the context of the public sector have included views ranging from an extreme position...

... The development of the conceptual model using ideas from resilience engineering and applying them to NHS hospital management provides a policy and practical approach to improving patient safety. Patients Safety Health care Risk analysis Targets National Health Service What counts as success in public...

... to the English National Health Service Ambulance Service. Design/methodology/approach The paper involves a literature review and the analysis of the ambulance service data based on emergency call outs, and discussions with senior ambulance and health authority personnel. Findings Increased calls were...

...Robin Drummond‐Hay; David Bamford Purpose The purpose of this paper is to present an empirical case study which was undertaken to examine planning and change management within a UK National Health Service (NHS) multi‐site hospital. Design/methodology/approach A case study was undertaken within...

..., which is of importance given that the majority of public sector employees in the UK, particularly in the health sector, are female. © Emerald Group Publishing Limited 2009 Managerialism National Health Service Gender Career development Organizational culture Scotland...

...Mike Rowe; Jason Ferdinand; Ruth McDonald; Kath Checkland; Steve Harrison Purpose The purpose of this paper is to discuss the impact of contracts on general practise in the UK National Health Service. In particular, it is concerned with the response of practitioners to the apparent flexibilities...

...Sarah Wise Purpose To explore whether ward management is an aspiration for junior nurses and midwives in the National Health Service in Scotland (NHSS) in the context of service redesign that is expanding career options in clinical practice. Design/methodology/approach The findings are drawn...

...Bernard Burnes; Rachael Pope Purpose The purpose of this paper is to draw attention to the need to treat negative workplace behaviours which are not perceived as bullying as seriously as those which are. The paper also aims to examine whether or not the National Health Service (NHS) appears...

... analysis and summary of the different schools of thought. David Bamford can be contacted at: David.Bamford@mbs.ac.uk © Emerald Group Publishing Limited 2007 National Health Service Hospitals Equal opportunities Race relations Employee relations The management of racial...

...Nick Harrop; Alan Gillies Purpose The purpose of this paper is to review the implementation of a service improvement in the UK National Health Service, relevant to the National Programme for IT in the NHS. Design/methodology/approach Case study and semi‐structured interviews, relating users...

... of hospital doctors in the NHS. The present‐day UK National Health Service faces countless challenges at both the macro and operational level. Design/methodology/approach The paper examines the implications for the NHS in general, and the medical profession in particular, of the continued dominance...

...Sharon C. Bolton; Roz Way Purpose The purpose of this research is to examine the role of various management functions within the complex multi‐layered and multi‐faceted history and structure that is the National Health Service (NHS) hospital service and explore the legitimacy of the role of human...

... indicators, were then proposed as the key drivers of identified outcome measures. As was stated in a government document: Performance appraisal Balanced scorecard National Health Service United Kingdom In the public sector, the trend of “new public management” has seen the use of performance...

...Martin Laffin; Joyce Liddle; Robert McMurray Purpose Seeks to review policy and practice in the English National Health Service (NHS) to show the extent to which medically framed notions of cure act in opposition to attempts to enforce a duty of partnership in the delivery of health and social...

... on established literature and offers a systematic metaphor‐driven critique of performance management in the public sector, and discusses the implications of this. © Emerald Group Publishing Limited 2005 Performance measurement (quality) Public sector organizations National Health Service Higher...

... of their normal practice. This can then be applied for continuous improvement and for dissemination across the process (the whole service they provide). © Emerald Group Publishing Limited 2005 Organizational change Learning methods Knowledge transfer Best practice National Health Service...

...Denise Skinner; Mark N.K. Saunders; Hilary Duckett In recent years the UK National Health Service (NHS) has been characterised by radical and continuous change at every level. Within the literature, and the NHS itself, it is argued that successfully changing such an organisation requires...