... credibility. They introduce us, they say ‘these people came looking for certain information,’ so immediately they [users] are open to us. [Local NGO investigator, Mali]. Performance-based financing Community verifications User satisfaction Patient satisfaction Data fabrication Use of results Mali...

... of the study is to analyse empirically the level of inpatient satisfaction in Malaysian public hospitals. The survey instrument used gathered the respondents' perception of: © Emerald Group Publishing Limited 2012 Malaysia Hospitals Patients Health care Public health Patient satisfaction...