... they [users] are open to us. [Local NGO investigator, Mali]. Performance-based financing Community verifications User satisfaction Patient satisfaction Data fabrication Use of results Mali Burkina Faso Table 1 Characteristics of CV processes in Mali and Burkina Faso CV...

... Patients Health care Public health Patient satisfaction Public healthcare Public hospitals Patient satisfaction has emerged over the years as an important measure of the quality of care provided by healthcare organisations. It is not only important for gaining insights into the perception...