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Keywords: Policy and service innovation
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Journal Articles
International Journal of Public Sector Management (2013) 26 (5): 361–374.
Published: 05 July 2013
.... This will guide the research in the next stage of the study. Originality/value This explorative study provides an example of the nature, process and direction of the diffusion of a policy or service innovation, and suggests the possible factors promoting or facilitating it, as identified in the initial...
